Customer Service Representative
Lexie Staffing co.
职位描述
福利待遇
津贴
伙食补贴
员工表彰与奖励
业绩加成, 奖励机制
法定福利
13薪, 员工贷款, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS
健康保险
健康维护组织
额外福利
睡眠区, 食品储藏室
休假和请假
产假和陪产假, 病假, 休假
工作生活两不误
弹性时间
- Respond promptly to customer inquiries via phone, email, chat, or in person
- Provide accurate, valid, and complete information by using the right tools and methods
- Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution
- Maintain customer records by updating account information
- Process orders, forms, applications, and requests
- Identify and assess customers’ needs to achieve satisfaction
- Follow communication procedures, guidelines, and policies
- Collaborate with internal departments to resolve complex issues
- Go the extra mile to engage customers and enhance their experience
- At least High School Graduate old curriculum or SHS
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of personalities
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Basic computer proficiency (MS Office, email, etc.)
Jervin Belgica
OwnerLexie Staffing co.
今日回复 0 次
工作地址
Sagility Bridgetowne. 15th flr, Robinsons Zeta Tower. H3RJ+HHG Bridgetowne, Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
发布于 04 August 2025
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