Customer Service Representative
Caldwell Communications Consultancy Philippines
职位描述
福利待遇
津贴
医疗报销
员工表彰与奖励
提成, 业绩加成
法定福利
13薪, 员工贷款, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS
健康保险
健康维护组织
职业发展
工作培训
休假和请假
丧假, 恩恤假, 家庭医疗假, 病假, 休假
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
- Amenable to working onsite(office-based)
- Filipino Citizen, or hold relevant residence status
- Completed High school (old or new curriculum)
- Good to excellent in verbal, listening, and communication skills.
- with BPO experience is a plus but NOT required
Daniel Cortez
HR ManagerCaldwell Communications Consultancy Philippines
4 分钟前回复
工作地址
135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
发布于 13 December 2025
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