· Provide day-to-day L1/L2 support for Problem, Change and Incident Management tasks for the service in compliance with defined processes.

· Identify, handle, analyze, and resolve issues and requests raised by stakeholders

· and clients.

· Perform systems configurations, troubleshooting systems

· errors, monitoring, automation, and testing systems performance.

· Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives.

· Monitor Azure Data Factory (ADF) Pipelines.

· Check the correctness of data downloading.

· Participate in the development or deployment of new features or enhancements to production.

Offer

· Stable employment. On the market since 2008, 1200+ talents currently on board in 7 global sites.

· “Office as an option” model. You can choose to work remotely or in the office.

· Flexibility regarding working hours and your preferred form of contract.

· Comprehensive online onboarding program with a “Buddy” from day 1.

· Cooperation with top-tier engineers and experts.

· Certificate training programs. Lingarians earn 500+ technology certificates yearly.

· Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.

· Grow as we grow as a company. 76% of our managers are internal promotions.

· A diverse, inclusive, and values-driven community.

· Autonomy to choose the way you work. We trust your ideas.

· Create our community together. Refer your friends to receive bonuses.

· Activities to support your well-being and health.

· Plenty of opportunities to donate to charities and support the environment.

· Modern office equipment. Purchased for you or available to borrow, depending on your location.

· Great Place to Work Certified Employer in the Philippines

· Strong knowledge of SQL, Azure, Data Lake Storage, Data Factory

· Good to have: GOMO, Power BI, Python, Databricks

· Good communication and interpersonal skills, and ability to work with both technical and business stakeholders

· Able to work independently or with minimal supervision

· Willing to work mid-shift schedule, and on PH holidays, or weekends as needed.

· Good interpersonal skills

· ITIL foundation is an advantage.