• Assist customers with inquiries via phone, email, and chat.
• Resolve customer complaints in a timely and efficient manner.
• Provide product and service information to customers.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: No experience paid training will be provided.
• Skills and Competencies: Excellent communication skills, strong problem-solving abilities, and a customer-oriented mindset
• Qualities and Traits: Patience, empathy, and a positive attitude
• Working Conditions: Office environment, with potential for remote work