Responsible for QR code payments, global transfers, and fiat credit channels. Through product optimization and refined operations, directly drive growth in user fiat deposit and withdrawal volume, while enhancing conversion efficiency to core trading services and long-term asset retention.

Key Responsibilities

1. Product Optimization: Deeply understand the fiat deposit product, collaborate with product and engineering teams to optimize front-end interfaces and workflows, improving deposit success rates and user experience.

2. Campaign Planning: Design and execute acquisition and activation campaigns for fiat deposit users (e.g., OTC discounts, deposit incentives), effectively increasing user count and total deposit volume.

3. Conversion Guidance: Map user journeys and implement campaign and guidance strategies to drive fiat deposit users toward core offerings such as spot trading, derivatives, and wealth management.

4. Payment Management: Gain in-depth knowledge of channel and cross-border payment processes, handle daily settlement and reconciliation tasks to ensure efficient fund flows.

5. Risk Collaboration: Partner with the risk control team to monitor deposit transactions, identifying and mitigating fraud, money laundering, and other risks.

6. Asset Operations: Take responsibility for or assist with platform fiat and digital asset settlement, allocation, and position management.

Qualifications

- Industry Experience: Minimum 2 years in fiat operations, OTC management, or business development at a cryptocurrency exchange, payment platform, or related field.

- Knowledge & Skills:

- Expert in fiat on-ramp (C2C/OTC) workflows, payment gateways, and cross-border payment solutions.

- Strong business negotiation, communication, and relationship management skills, with the ability to independently develop and manage channel partnerships.

- Advanced data analysis capabilities to inform operational strategies and measure performance.

- Language Requirements: Excellent written and verbal proficiency in both Chinese and English to support global operations.