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Remote Details
Open Country:Worldwide
Language Requirements:English
Job Description
- Manage customer inquiries via phone, email, and chat.
- Provide product information and troubleshoot issues.
- Maintain accurate records of customer interactions.
- Ensure high levels of customer satisfaction.
- Collaborate with team members to improve service processes.
- Stay updated on product offerings and company policies.
- Educational Qualifications: Bachelor’s degree in a related field.
- Experience Level: 1-3 years of experience in customer service.
- Skills and Competencies: Proficient in English, strong problem-solving skills, and familiarity with Shopify.
- Working Conditions: Office environment, potential remote work options.
- Qualities and Traits: Team player, strong work ethic, excellent people and organizational skills.
English LanguageCustomer ServiceProblem SolvingTeam PlayerStrong Work EthicShopifyPeople SkillsOrganizational Skills
MARIE NDOW
FounderShopSkinClinic LTD
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