IT Technical Support

J-K Network Services

1.6-2.6Kر.س[شهريًا]
في الموقع - تاجويج<1 سنة خبرةدبلومدوام كامل
مشاركة

وصف الوظيفة

المزايا

  • فوائد مفروضة من الحكومة

    دفع راتب الشهر الثالث عشر, قرض الموظفين, صندوق Pag-Ibig, إجازات مدفوعة, فيل هيلث, SSS/GSIS

الوصف

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Troubleshoot and resolve technical problems via email, phone, or in-person.
  • Install and configure computer systems and applications.
  • Maintain records of issues and resolutions in the ticketing system.
  • Collaborate with other IT team members to enhance service delivery.
  • Educational Qualifications: A diploma in Information Technology or a related field is required.
  • Experience Level: Candidates should have less than 1 year of experience in technical support.
  • Skills and Competencies: Proficiency in troubleshooting, familiarity with ServiceNow, and excellent problem-solving skills are essential.
  • Responsibilities and Duties: Provide technical assistance, resolve hardware/software issues, and assist users with system inquiries.
  • Working Conditions: The role may require shift work and can involve remote support.
  • Qualities and Traits: Strong communication skills, patience, and a customer-centric mindset are crucial.
الدعم الفنيTroubleshootServiceNow
Preview

Noel J-K Networks

RecruiterJ-K Network Services

نشط اليوم

موقع العمل

Taguig. Taguig, Metro Manila, Philippines

نشر بتاريخ 20 August 2025

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