وصف الوظيفة
الوصف
- Gather, analyze, and interpret operational data to identify trends and areas for improvement. Develop reports and dashboards to support decision-making.
- Assess current workflows and identify opportunities to streamline processes, increase efficiency, and improve client service.
- Work with legal tech solutions, CRM systems, and case management software to enhance productivity and workflow automation
- Monitor financial performance, billing trends, case cycle times, and other key metrics to improve profitability and firm efficiency.
- Support operational initiatives, including process improvements, new system implementations, and strategic planning projects.
- Ensure adherence to legal industry regulations, data security standards, and internal firm policies
- Work closely with attorneys, paralegals, and administrative staff to enhance operational strategies and implement best practices
المتطلبات
- Bachelor’s degree in Business Administration, Finance, Data Analytics, Operations Management, or a related field.
- 2+ years of experience in operations analysis, business analysis, or a related role (experience in a law firm or professional services firm preferred).
- Strong analytical skills with proficiency in data analysis tools (Excel, Power BI, or similar).
- Experience with legal technology, CRM, and case management software is a plus.
- Exceptional problem-solving abilities and attention to detail.
- Strong communication skills and the ability to work collaboratively across departments.
- Ability to manage multiple projects simultaneously in a fast-paced environment
تحليل الأعمالإدارة المشاريعOperations Analysisإدارة علاقات العملاء (CRM)case management softwareData Analyticsإدارة العملياتPowerBI