• Proactively monitor and troubleshoot systems.
• Keep users happy with excellent service and communication.
• Staying current with the latest IT tools and practices and sharing your knowledge with the team.

Job Requirements

Qualifications:

• 1+ year of IT Service Desk experience (BPO preferred).
• ServiceNow (SNOW) and Active Directory (AD) proficiency is a must.
• Proven success with international voice support.
• Available for night shifts in Quezon City.

Perks:

• Salary up to ₱30K.
• 20%-night shift premium.
• Day 1 HMO coverage.
• On-site gym, karaoke, lounge, and more.
• Clear career growth opportunities.