We are looking for passionate and customer-focused individuals to join our team as Customer Service Representatives. This role involves assisting clients with inquiries, providing accurate information, and ensuring excellent customer support through phone, chat, or email. Training is provided, making this a great opportunity for both fresh graduates and experienced professionals.

Key Responsibilities:

• Handle customer inquiries in a professional and timely manner
• Provide accurate information about products and services
• Resolve issues by offering appropriate solutions
• Maintain high levels of customer satisfaction
• Document customer interactions and feedback for process improvement

• High School Graduate (Old Curriculum) or Senior High School Graduate
• College Level or Graduate welcome to apply
• With or without BPO/call center experience
• Strong communication skills in English (verbal and written)
• Willing to work onsite at IT Park, Cebu City
• Open to shifting schedules
• Same-Day Job Offer
• 1-Day Hiring Process (Over-the-Phone Interview)
• HMO Coverage and Government-Mandated Benefits
• Career growth and development opportunities