Description

• Handle inbound and outbound calls from customers to provide assistance.
• Address customer inquiries and resolve issues efficiently.
• Maintain customer satisfaction through effective communication and problem-solving skills.
• Assist in scheduling appointments and managing customer information.
• Promote and sell products or services to meet sales targets.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English communication
• Skills and Competencies: Strong customer service orientation
• Skills and Competencies: Effective problem-solving abilities
• Qualities and Traits: Demonstrates discretion and professionalism
• Skills and Competencies: Familiarity with call center operations and sales techniques