• Provide exceptional customer support via phone, email, and chat.
• Resolve inquiries and complaints efficiently and professionally.
• Maintain a positive attitude while addressing customer needs.
• Document interactions and update customer information accurately.
• Collaborate with team members to improve service quality.
• Stay informed about product updates and promotions.

Qualifications:

• At least High School Graduate
• Minimum of 6 months call center experience (CSR or TSR preferred)
•  Strong oral and written communication skills
•  Typing speed of at least 35 WPM
•  Willing to work on shifting schedules
•  Willing to work onsite

For Virtual Recruitment Process:

• Must have a stable internet connection
• Must have a laptop or desktop
• Must have a working camera and headset