Description

• Provide exceptional customer service by addressing inquiries related to travel and hospitality services.
• Utilize Global Distribution Systems (GDS) to manage reservations and bookings efficiently.
• Assist clients with troubleshooting issues and resolving conflicts during their travel experience.
• Maintain accurate records of customer interactions and transactions in the database.
• Collaborate with other departments to ensure seamless customer experience throughout their journey.

Requirements

• Experience Level: 1–3 years in customer service or travel industry
• Skills and Competencies: Proficiency in Global Distribution Systems (GDS)
• Skills and Competencies: Sabre GDS is a plus
• Qualities and Traits: Strong communication and interpersonal skills
• Responsibilities and Duties: Ability to handle high-pressure situations with a positive attitude

What's in it for you!

• 35K - 45K
• 15K Quarterly Retention Bonus
• 50K Sign-on Bonus