Customer Service Representative

JetSon Manpower Agency

959-1.6Kر.س[月薪]
现场办公 - 奎松市无需经验高中全职
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职位描述

福利待遇

  • 员工表彰与奖励

    业绩加成

  • 法定福利

    13薪, 员工贷款, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    人寿保险, 健康维护组织

  • 休假和请假

    病假

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 Job Description:

We are looking for motivated individuals to join our Australian Telco Collections Account team. This role involves assisting customers with overdue accounts, ensuring timely payments, and providing excellent customer service while adhering to company policies.

  • Position: Collections Specialist – Australian Telco Account
  • Education Requirement: At least Senior High School Graduate
  • Experience: No prior BPO experience required (entry-level friendly)
  • Schedule: Shifting schedules (must be flexible)
  • Benefits:
  • HMO coverage starting Day 1
  • 1 free dependent included in HMO plan


Key Responsibilities:

  • Handle inbound and outbound calls related to overdue telco accounts.
  • Engage with customers professionally to negotiate payment arrangements.
  • Provide clear explanations of billing statements, account balances, and payment options.
  • Ensure compliance with Australian telco regulations and company policies.
  • Document customer interactions accurately in the system.
  • Meet daily, weekly, and monthly collection targets.
  • Collaborate with team members and supervisors to improve collection strategies.
  • Deliver excellent customer service while maintaining a firm but empathetic approach.


Preview

Aaron Oficiar

RecruiterJetSon Manpower Agency

三天内活跃

工作地址

Eastwood, Quezon City, 1800 Metro Manila, Philippines

发布于 16 December 2025

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  • 扣留您的身份证,
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  • 收集非法利益,
  • 或其他非法情况。
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