Customer Service Representative (IT graduates / undergraduates needed)

Metacom Business Process Outsourcing Solution Inc.

1.3-1.6Kر.س[月薪]
现场办公 - 奎松市少于1年工作经验本科全职
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职位描述

福利待遇

  • 员工表彰与奖励

    业绩加成, 奖励机制

  • 法定福利

    13薪, Pag-Ibig 基金, 菲尔健康, SSS/GSIS

  • 健康保险

    健康维护组织

  • 职业发展

    工作培训, 职业发展

  • 休假和请假

    休假

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Description

  • Serve as the first point of contact for customers.
  • Provide timely and accurate information to customers via phone, email, and chat.
  • Document customer interactions and track issues through resolution.
  • Collaborate with other team members to improve the overall customer experience.


Requirements

  • Educational Qualifications: Bachelor’s degree in Information Technology or related field or relevant coursework.
  • Experience Level: At least 6 months of TSR experience if not an IT graduate/undergraduate
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Qualities and Traits: Patience and empathy in dealing with customer issues.
  • Responsibilities and Duties: Ability to manage multiple customer inquiries simultaneously.
  • Working Conditions: Comfortable working in a fast-paced, team-oriented environment.
Preview

Maria Heidi

HR OfficerMetacom Business Process Outsourcing Solution Inc.

今日回复 0 次

工作地址

Level 2, Ayala Malls Vertis North. Phase 1 & 2, North Ave, Brgy. Bagong Pag-asa, Quezon City, Metro Manila, Philippines

发布于 16 December 2025

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