Description

• Provide excellent customer service by addressing inquiries and resolving issues in a timely manner.
• Assist customers via phone, email, or live chat, ensuring a high level of customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to improve service delivery and solve complex issues.
• Stay up-to-date with product knowledge to effectively assist customers.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: No prior experience required; entry-level candidates are encouraged to apply.
• Skills and Competencies: Strong English communication skills, both written and verbal.
• Skills and Competencies: Experience in a call center environment is a plus.
• Qualities and Traits: Excellent interpersonal skills and a positive attitude.
• Qualities and Traits: Ability to handle stress and manage multiple tasks effectively.