Customer Service Representative
KMDC Employment Services
职位描述
福利待遇
津贴
伙食补贴, 交通补贴
员工表彰与奖励
提成, 业绩加成, 年度考核, 员工表彰计划, 奖励机制
法定福利
13薪, Pag-Ibig 基金, 菲尔健康, SSS/GSIS
健康保险
现场医疗服务, 健康保险, 人寿保险, 精神保险, 视力保险, 健康维护组织
额外福利
员工折扣, 退休计划, 睡眠区
职位描述
- Provide exceptional customer service via phone.
- Assist customers with inquiries, complaints, and service requests.
- Maintain a positive, empathetic, and professional demeanor.
- Resolve issues efficiently and escalate complex cases as needed.
- Document interactions accurately in the customer relationship management system.
- Collaborate with team members to improve service quality.
职位要求
- Educational Qualifications: High School Diploma or equivalent required.
- Experience Level: At least 1year of experience in BPO preferred.
- Skills and Competencies: Proficient in English communication, both written and verbal; strong problem-solving skills; ability to handle complaints effectively.
- Working Conditions: Office environment with occasional overtime during busy periods.
- Qualities and Traits: Empathetic, patient, detail-oriented, and a team player.
Kristen Marie Dela Cruz
RecruiterKMDC Employment Services
今天回复超过十次
工作地址
TaskUs Meycauayan - Fort Excellence. Supima Square Bldg. 1, 367 Malhacan Rd, City of Meycauayan, 3020 Bulacan, Pilipinas
发布于 18 June 2025
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