Chat Support Representative

Bossjob

1.7-2Kر.س[月薪]
现场办公 - 达义1-3年经验本科全职
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职位描述

职位描述

  • Provide real-time chat support to customers, addressing inquiries and resolving issues.
  • Maintain a high level of professionalism and empathy while communicating.
  • Document customer interactions in the system for future reference.
  • Collaborate with team members to improve service processes.
  • Stay updated on product knowledge and service changes.

职位要求

  • Job Title: Chat Support
  • Educational Qualifications: Bachelor’s degree required.
  • Experience Level: 1-3 years of relevant experience.
  • Skills and Competencies: Strong customer orientation, technical skills, effective collaboration, excellent customer service, and proficiency in chat management.
  • Responsibilities and Duties: Responding to customer inquiries, troubleshooting issues, and providing support via chat.
  • Working Conditions: Office or remote work environment, flexible hours may apply.
  • Qualities and Traits: Strong communication skills, empathy, patience, and the ability to multi-task.
以客户为导向技术技能协作客户服务Chat Management
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Shania O.

Client Success ManagerBossjob

今日回复 1 次

工作地址

Bossjob Philippines. 22/F, SM Aura Tower, 4 McKinley Pkwy, Taguig, Metro Manila, Philippines

发布于 07 July 2025

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