• Handle incoming customer inquiries via phone, email, or chat.
• Resolve customer complaints and provide appropriate solutions.
• Maintain a positive and professional attitude while interacting with customers.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years of experience in customer service.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patient, empathetic, and able to handle stress.
• Responsibilities and Duties: Ability to multitask and prioritize effectively.
• Working Conditions: Office environment, may require flexible hours.