A Technical Sales Support Engineer with knowledge in fire protection systems typically needs a mix of technical expertise, sales acumen, and customer service skills. 

1. Technical Support:

• Collaborate with the sales team to provide technical support and information during the sales process.
• Respond to customer inquiries and provide data on products, installation, and maintenance procedures.

2. Needs Analysis:

• Assess customer requirements and recommend appropriate fire safety solutions, ensuring compliance with relevant codes and standards (e.g., NFPA, local regulations).
• Conduct site visits and risk assessments to identify potential fire hazards and recommend suitable fire protection systems.

3. Product Knowledge:

• Maintain in-depth knowledge of our product range, including fire alarms, suppression systems, sprinkler, kitchen fire suppression system and FM200.
• Stay updated on industry trends, new technologies, and competitor offerings.

4. Proposal Development:

• Prepare and present detailed technical proposals, bids, and quotations tailored to client specifications.
• Collaborate with engineers and project managers to ensure solutions meet technical and budgetary requirements.

5. Customer Education:

• Develop technical content for customer-facing documentation and engagement thru social media, including manuals and installation.

6. Customer Relationship Management:

• Build and maintain strong relationships with clients, contractors, and key decision-makers in target markets.

1. Educational Background

• Bachelor’s degree in mechanical engineering (Licensed)
• Certifications in fire protection systems (e.g., NFPA standards, local fire codes) can be an advantage.

2. Technical Skills

• Understanding of fire suppression systems
• Ability to read and interpret technical drawings, schematics, and specifications.
• Familiarity with fire safety regulations and industry standards.

3. Sales & Communication Skills

• Strong customer service
• Ability to explain technical concepts to non-technical clients.
• Experience in preparing proposals, quotations, and technical presentations.
• Negotiation and relationship-building skills.
• Ability to collaborate with marketing teams to align technical content with branding.

4.Experience & Additional Qualifications

• Prior experience in technical sales, support, or engineering roles is preferred.
• Willingness to travel for client meetings and site inspections.
• With knowledge or experience in fire life safety system – FDAS, AFSS, KFSS & FM200 
• Willing to assign in Sta Rosa Laguna