We're Hiring! Reports Analyst – Taguig City

Are you a data-driven professional looking to grow in a dynamic environment? Join our team as a Reports Analyst and make an impact!

• Collaborate with leadership to improve user experience and process enhancements.
• Develop new reporting methods to ensure data completeness and accuracy.
• Generate and deliver daily, weekly, and monthly reports to stakeholders.
• Utilize internal and external data for business-centric reports.
• Analyze data using Excel and reporting tools.
• Ensure report accuracy through meticulous auditing processes.

• Bachelor’s degree or equivalent work experience.
• Previous experience in customer service within a contact center setting.
• Strong writing, communication, and presentation skills.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint).
• Advantageous: Familiarity with Microsoft SQL, Access, and Power BI.

Apply now and be part of a team that values data-driven decision-making!