We’re Hiring: BPO Collection Agents – Travel Collections

Join our growing team of professionals specializing in travel-related collections. If you’re passionate about delivering results and have a background in collections, this is your opportunity to advance your career in a stable and rewarding role.

 Job Responsibilities

• Handle inbound and outbound collections for travel-related accounts
• Contact customers regarding overdue payments and provide solutions for resolution
• Maintain accurate records of calls and payment arrangements
• Adhere to regulatory and compliance requirements
• Achieve daily and monthly collection targets
• Provide excellent customer service while managing challenging calls professionally

Compensation & Benefits

• Competitive package up to ₱30,000
• HMO coverage on Day 1
• 20% Night Differential
• Life Insurance
• Free training programs to elevate your skills
• Other perks and benefits to be discussed during the hiring process

• At least 2 years of total BPO/contact center experience
• With at least 1 year of collections experience (from financial, banking, telco, healthcare, retail, or similar industries)
• High school graduate (minimum educational requirement)
• Excellent English communication skills – both verbal and written
• Willing to work onsite at SM North EDSA, Quezon City
• Amenable to shifting schedules/night shift