Customer Service Manager

Cepat Kredit Financing Inc.

2.7-3Kر.س[月薪]
现场办公 - 帕西格3-5年工作经验本科全职
分享

职位描述

福利待遇

  • 津贴

    话费补贴

  • 员工表彰与奖励

    业绩加成, 奖励机制

  • 法定福利

    13薪, 员工贷款, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    健康维护组织

  • 其他

    利润分成

  • 职业发展

    工作培训

  • 休假和请假

    丧假, 病假, 休假

显示更多

职位描述

  1. Oversee and monitor all customer service-related concerns on a monthly basis.
  2. Monitor internal collection activities and ensure timely reporting each month.
  3. Track and evaluate customer feedback and suggestions to improve service delivery.
  4. Maintain accurate and up-to-date records of customer inquiries, complaints, and the actions taken to address them.
  5. Coordinate and communicate effectively with relevant internal departments to address customer concerns and ensure prompt resolution.
  6. Provide clear explanations, solutions, and guidance to customers to resolve issues efficiently.
  7. Prepare and submit regular performance reports on customer service metrics monthly.


职位要求

  1. Graduate of any four-year Business Course
  2. Must have product and process knowledge
  3. Possesses excellent communication and listening skills
  4. With professional attitude and strong work ethics
  5. Has the ability to build and maintain good relationship with clients
  6. Computer proficient especially Microsoft Word, PowerPoint and Excel
With Financing Exp
Preview

Annielou Escalona

HR OfficerCepat Kredit Financing Inc.

三天内活跃

工作地址

Room 2402, Jollibee Plaza, F. Ortigas Jr. Rd, Ortigas Center, Pasig, Metro Manila, Philippines

发布于 07 May 2025

猜你想看

查看更多

Cepat Kredit Financing Inc.

未融资

101-500人

金融服务

查看热招工作

举报

Bossjob安全提醒

如果该职位要求您在海外工作，请保持警惕，谨防欺诈。

如果你在求职过程中遇到有以下行为的雇主， 请立即举报

  • 扣留您的身份证，
  • 要求您提供担保或收取财产，
  • 迫使你投资或筹集资金，
  • 收集非法利益，
  • 或其他非法情况。