• Daily census updates including addition/deletion of members, updating crew vessel assignments, and client and manning transfers.
• Monthly/quarterly/yearly invoice details preparation.
• Presentation of Medical plan during Pre-Departure Orientation Seminars (PDOS) to clients.
• Provide update census list to local partner providers for issuance of membership cards and records.
• Provide assistance on client issues and ensure that reported complaints are resolved.
• Escalate issues as needed and work with support teams to increase customer satifaction.

Top Benefits and Perks:

• The countries best medical coverage for you and your family, with an annual limit of 100,000 USD (Almost 6,000,000 PHP) per insured member.
• Profit sharing (0-4 months extra salary per year - Performance based - Potential of 100K)
• Flexible hybrid work set-up (7-10 days in the office per month).
• Subsidized mobile plan (1,000 PHP)
• Internet allowance (1,000 PHP)
• 1-time 20,000 PHP allowance for home office set-up

• Bachelor's/college degree in Business Administration, Management, Marketing, Advertising or equivalent.
• 2–3-year work experience in a comparable, professional services environment and client service experience.
• Ability to handle multiple responsibilities.
• Ability to effectively work as a member of a diverse team.
• Proficient in Microsoft Office programs, especially Excel.
• Self-starter, organized, detail-oriented, and accurate.
• Strong problem-solving skills.
• Strong communication/interpersonal skills (oral and written).