COMPANY PROFILE: This is a Canadian Multinational Company and a largest IT/BPO Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.

Position: German Service Desk Analyst

Company Industry: IT BPO Company

Work Location: McKinley, Taguig City

Salary: Php 90,000 - Php 100,000 gross

Work Schedule: Shifting

Work Set-up: Onsite

JOB REQUIREMENTS:

• Filipino National can speak, read, and write German language
• At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field.
• Knowledgeable in Computer application
• Computer and internet savvy - can navigate through Windows/Internet with ease.
• Experience in handling IT or Technical Support is a plus but not required
• BPO experience is an advantage

JOB RESPONSIBILITIES:

• Attend to inquiries of customers regarding hardware or software problems of computer
• Installing and maintaining computer systems and network applications
• Responding to the concerns of the clients via phone call or email
• Resolving technical issues quickly and efficiently
• Managing, prioritizing, and documenting incoming questions and service desk tickets
• Prioritizing and resolving IT concerns and escalating serious issues to relevant department

RECRUITMENT PROCESS (ONLINE PROCESS):

• Resume Screening
• Initial Interview
• Language Interview
• Technical Interview
• Hiring Manager’s Interview
• Job Offer

Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!

Want to know the right job for you? Talk to us.

Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!

#JKNetworkJobs #YourTrustedMultilingualProvider #JKJobsForou

#gimmyjobs

#Bilingualjobs

#Bilingualcareers #providingjobschanginglives

#gimmyjobsJK

#JKjobs

#JKNetworkServicesJobs

#JKGimmyJobs