1-Pentagon Credit and Lending Corp IT Technical Support

IT Technical Support

1-Pentagon Credit and Lending Corp

1.3-1.7Kر.س[Bulanan]

Di tempat - Manila<1 Tahun KedaluwarsaS1Penuh waktu

Deskripsi Pekerjaan

Keuntungan

Tunjangan
Penggantian Biaya Medis
Penghargaan Karyawan
Hadiah Ulang Tahun, Insentif
Manfaat yang Diamanatkan Pemerintah
Gaji Bulan ke-13, Pinjaman Karyawan, Dana Pag-Ibig, Liburan Berbayar, Kesehatan Phil, SSS/GSIS
Asuransi Kesehatan & Kesejahteraan
Organisasi perawatan kesehatan
Yang lain
Acara Sosial Perusahaan
Waktu Istirahat & Cuti
Cuti Ulang Tahun, Cuti sakit, Cuti Liburan

Baca lebih lanjut

Keterangan

Provide first-level technical support to users via phone, email, and chat.
Troubleshoot hardware and software issues on various devices.
Assist in network connectivity problems and escalate complex issues.
Maintain an organized ticketing system and document solutions.
Educate users on best practices and new technologies.

Persyaratan

Educational Qualifications: Bachelor’s degree in Information Technology, Computer Science, or related field.
Experience Level: Less than 1 year of experience in technical support or IT helpdesk.
Skills and Competencies: Proficiency in troubleshooting, excellent communication, and customer service skills.
Responsibilities and Duties: Provide assistance with hardware and software issues, maintain IT systems, and resolve technical problems.
Working Conditions: Office environment, may require after-hours support.
Qualities and Traits: Detail-oriented, patient, and a team player with a passion for technology.

Hardware TroubleshootingSoftware TroubleshootingOperating Systems SupportNetwork SupportKnowledge of IT SystemsRemote Support ToolsKnowledge CybersecurityInstalation & ConfigurateStrong CommunicationIT asset management