Description

• Provide exceptional customer service by addressing customer inquiries and resolving issues promptly.
• Assist customers with product information and account management.
• Record and document customer interactions accurately in the CRM system.
• Collaborate with team members to improve service processes and enhance customer satisfaction.
• Stay informed about product updates and promotions to effectively assist customers.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No previous experience required; training will be provided.
• Skills and Competencies: Strong customer service skills and effective communication abilities.
• Qualities and Traits: Detail-oriented, patient, and able to work in a team-oriented environment.
• Working Conditions: Office-based position with standard working hours.