Description

• Respond to customer inquiries and resolve issues efficiently
• Provide accurate information about products and services
• Maintain a high level of customer satisfaction
• Document customer interactions and feedback
• Collaborate with team members to improve customer service processes

Requirements

• Educational Qualifications:Bachelor’s degree in a relevant field
• Experience Level:1–3 years of experience in customer service
• Skills and Competencies:Strong customer service skills and communication abilities
• Responsibilities and Duties:Ability to handle customer complaints and provide solutions
• Qualities and Traits:Empathy, patience, and problem-solving mindset
• Working Conditions:Office environment with possible remote work options