Description

• Provide exceptional customer service and support to clients through various channels.
• Respond to customer inquiries and resolve issues in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Identify and escalate complex issues to appropriate departments for further assistance.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English Language, strong Customer Service skills, effective Problem Solving abilities, excellent Organizational Skills, and strong Interpersonal Skills.
• Responsibilities and Duties: Ability to adhere to company policies and procedures while assisting customers effectively.
• Qualities and Traits: Positive attitude, patience, and empathy towards customers.