• Assist customers with inquiries and provide product information.
• Respond to customer inquiries via phone, email, and chat.
• Resolve customer issues and complaints in a professional manner.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to enhance the customer experience.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred.
• Experience Level: with/without years of customer service experience.
• Skills and Competencies: Strong English language proficiency.
• Skills and Competencies: Excellent interpersonal and communication skills.
• Skills and Competencies: Proven customer service skills.
• Qualities and Traits: Strong work ethic and a desire to help others.
• Skills and Competencies: Basic technical skills to operate customer service software.