Description

• Assist customers with inquiries, providing timely and accurate information.
• Resolve customer issues with empathy and professionalism, ensuring satisfaction.
• Document customer interactions and maintain records for future reference.
• Collaborate with team members to improve service efficiency and customer experience.
• Provide feedback on processes and customer suggestions to enhance service delivery.

Requirements

• Job Title: Customer Service Representative
• Job Function: Customer Service
• Responsibilities and Duties: Ability to handle multiple requests and prioritize tasks efficiently.
• Working Conditions: Comfortable working in a fast-paced, team-oriented environment.
• Qualities and Traits: Strong communication skills with a focus on customer-centric service.
• Qualities and Traits: Patience and adaptability to work with diverse customer personalities.
• Qualities and Traits: A proactive attitude towards problem-solving.