• Provide exceptional customer service to clients through various communication channels.
• Assist customers with inquiries, complaints, and product information.
• Maintain a high level of professionalism while dealing with customer concerns.
• Document customer interactions and feedback in the CRM system.
• Work collaboratively with team members to enhance the overall customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level, 0–2 years preferred
• Skills and Competencies: Strong communication skills in English, excellent customer service skills
• Qualities and Traits: Patience, empathy, and a friendly demeanor
• Responsibilities and Duties: Ability to multitask and manage time effectively
• Working Conditions: Office environment, standard working hours