• Provide exceptional customer service via phone, email, and chat.
• Assist customers with product inquiries, order processing, and issue resolution.
• Maintain accurate customer records and document interactions in the database.
• Collaborate with team members to improve service quality and processes.
• Follow up on customer requests and ensure timely resolution of issues.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: Atleast 1 year in customer service industry.
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Strong problem-solving skills and attention to detail
• Working Conditions: Ability to work in a fast-paced environment and handle multiple inquiries