• Assist customers with inquiries and issues via phone, email, or chat.
• Provide accurate product and service information to customers.
• Resolve customer complaints efficiently and to their satisfaction.
• Maintain detailed and accurate records of customer interactions.
• Collaborate with team members to enhance the customer experience.

Requirements

• Educational Qualifications: High School Diploma or SHS Grad, College Grad/Undergrad, Vocational Course Grad
• Experience Level: With or Without BPO Experience
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Positive attitude and empathy towards customers
• Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively
• Working Conditions: Comfortable working in a fast-paced environment