Description

• Provide exceptional customer service support via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and professional manner.
• Maintain a thorough knowledge of products and services to assist customers effectively.
• Document and track customer interactions in the CRM system.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: No prior experience required; training provided.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Positive attitude and willingness to learn.
• Working Conditions: Ability to work flexible hours, including evenings and weekends.