Golden Snake Solutions Inc. is looking for friendly, reliable, and customer-focused individuals to join our growing team as Customer Service Representatives. If you enjoy helping people, solving problems, and being part of a supportive work environment, we’d love to hear from you.

QUALIFICATIONS:

• At least college level
• With or without BPO experience (experience is an advantage)
• Good communication skills (English)
• Customer-oriented with a positive attitude
• Ability to handle customer concerns professionally
• Willing to work on-site in Cebu City
• Can work in a fast-paced environment

KEY RESPONSIBILITIES:

• Handle customer inquiries via phone, chat, or email
• Provide accurate information and resolve customer concerns
• Maintain a positive and professional customer experience
• Document customer interactions properly
• Follow company processes and quality standards
• Coordinate with internal teams when needed

BENEFITS:

• Competitive salary (based on experience)
• Stable, full-time employment
• Paid training
• Career growth opportunities
• Supportive and team-oriented work culture
• Skill enhancement and professional development