Description

• Provide exceptional customer service and support to customers via phone, email, and chat.
• Handle customer inquiries and resolve issues in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance the overall customer experience.
• Continuously improve product knowledge to assist customers effectively.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Effective problem solver with a strong work ethic
• Responsibilities and Duties: Ability to work in a team-oriented environment
• Skills and Competencies: Proficient in call center operations
• Skills and Competencies: Technical skills for using customer service software