StackPH Customer Service Representative

Customer Service Representative

StackPH

1.3-2Kر.س[Mensual]

En el sitio - Cebú<1 Yr ExpEdu no requeridoTiempo completo

Descripción del trabajo

Descripción

Assist customers with inquiries and resolve issues promptly.
Provide product information and support to enhance customer experience.
Handle complaints with empathy and professionalism.
Maintain accurate records of customer interactions.
Collaborate with team members to improve service efficiency.
Stay updated on product knowledge and company policies.

Requisito

Educational Qualifications: A degree is not required; basic educational background is sufficient.
Experience Level: Less than 1 year of experience in customer service roles.
Skills and Competencies: Proficient in customer service, technical skills, and call center operations; strong interpersonal and account management skills; financial literacy is a plus.
Responsibilities and Duties: Handle customer inquiries, provide back office support, and maintain customer satisfaction.
Working Conditions: Typically office-based with potential for remote work; may involve shift work.
Qualities and Traits: Team player, excellent communication skills, adaptable, and solutions-oriented.

Servicio al clienteJugador de equipoHabilidades técnicasCentro de llamadasSoporte de Back OfficeHabilidades InterpersonalesIdioma InglésGestión de cuentasLiterado financiero