• Respond to customer inquiries via phone and provide excellent customer service.
• Maintain accurate records of customer interactions and transactions.
• Assist with troubleshooting customers' issues and providing effective solutions.
• Manage scheduling and follow up on customer needs to ensure satisfaction.
• Collaborate with team members to improve service delivery and performance.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Strong organizational and problem-solving abilities.
• Qualities and Traits: A strong work ethic and ability to work in a fast-paced environment.
• Skills and Competencies: Familiarity with call center technology and digital marketing concepts is a plus.