Description

• Handle incoming calls from customers and provide assistance with inquiries.
• Respond to customer concerns and provide appropriate solutions.
• Document call information and maintain customer service records.
• Collaborate with team members to improve overall service quality.
• Contribute to achieving department performance targets.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Skills and Competencies: Strong communication skills
• Responsibilities and Duties: Ability to handle high call volumes
• Qualities and Traits: Patience and empathy towards customers