• Greet guests promptly and take food and beverage orders with accuracy.
• Serve food and beverages in a professional and timely manner, adhering to all food safety and sanitation standards.
• Communicate with kitchen staff to ensure timely and accurate delivery of orders.
• Provide menu recommendations, explain daily specials, and answer any guest inquiries regarding menu items, ingredients, or allergens.
• Ensure guests' satisfaction throughout the meal by checking in periodically, refilling drinks, and offering additional items when appropriate.
• Handle guest complaints or concerns professionally, resolving issues quickly or escalating to management when necessary.
• Set and clear tables, ensuring cleanliness and readiness for the next guest.
• Process payments and provide change or receipts, ensuring accuracy in cash handling or use of POS systems.
• Maintain a clean and organized work environment, including stations, silverware, and service areas.
• Assist with other restaurant tasks as needed, including restocking supplies, taking inventory, or assisting with special events.
• Uphold all health and safety regulations, including food handling and sanitation practices.

Excellent Communication Skills – Ability to communicate clearly and courteously with customers and team members.

Customer Service Orientation – Strong focus on providing a positive dining experience, ensuring guest satisfaction.

Knowledge of Menu Items – Familiarity with food and beverage offerings, including ingredients, preparation methods, and potential allergens.

Multitasking Ability – Efficiently managing multiple tables, orders, and requests while maintaining quality service.

Attention to Detail – Ensuring accurate orders, special requests, and proper table settings to enhance the dining experience.

Teamwork – Collaborating effectively with other staff members, including kitchen and management, to ensure smooth operations.