Description

• Engage with customers to understand their telecommunications needs and provide tailored solutions.
• Assist in troubleshooting technical issues related to products and services offered.
• Collaborate with technical teams to ensure timely resolution of customer queries.
• Provide support to the sales team in promoting technical features of products.
• Maintain accurate records of customer interactions and follow up as necessary.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: Entry-level, no experience required.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented approach.
• Responsibilities and Duties: Willingness to learn and adapt in a fast-paced environment.