1. Delightful Customer Experience (DCX)

• Providing exceptional service that exceeds expectations, creates memorable and emotionally satisfying interactions, fosters customer loyalty, and enhances their well-being.

2. Selling

• Manage the entire sales process, from initial contact to contract closure.
• Develop strong relationships with clients to understand their needs and build trust.
• Negotiate pricing, terms, and conditions with clients.

3. Making Proposals

• Prepare tailored proposals to each client’s specific needs and objectives, highlighting the value and benefits of the company's products and services.

4. Product Knowledge

• Maintain a comprehensive understanding of all products and services offered by the company.
• Continuously update product knowledge through regular study of product manuals, specifications, and other relevant resources.

5. Lead Generation

• Identify and qualify potential clients through various channels.
• Ensure timely and accurate updating of lead tracker.