Key Responsibilities

• Order Processing: Receive, process, and verify sales orders, issue invoices, and track deliveries.
• Customer Service: Handle customer inquiries, complaints, and requests via phone, email, or in-person, providing product info and after-sales support.
• Data Management: Maintain and update customer databases, sales records, and account information.
• Reporting: Compile and prepare sales reports, track sales trends, and monitor team performance against targets.
• Team Support: Assist sales representatives with presentations, scheduling, proposals, and coordinating meetings.
• Liaison: Coordinate with other departments (marketing, finance, logistics) for smooth information flow.

Essential Skills

• Strong organizational and time-management skills.
• Excellent communication (written and verbal) and interpersonal abilities.
• Customer service focus.
• Proficiency with CRM software and MS Office.
• Attention to detail.

Key Qualifications

• High School Diploma minimum; Associate's or Bachelor's in Business Admin, Marketing, or related fields preferred for more responsibility.
• Near BGC Taguig- deployment
• Previous sales support, customer service, or administrative roles are highly valuable.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint).
• Experience with CRM software (e.g., HubSpot, Salesforce).
• Familiarity with order processing systems and sales reporting.
• Excellent written and verbal skills.
• Strong multitasking, time management, and prioritization.
• Attention to Detail: Essential for accuracy in records and transactions.
• Customer Service: Interpersonal skills for dealing with clients.
• Basic math/numerical skills for sales metrics.
• Proactive, resourceful, and able to work in a fast-paced, deadline-driven environment.