Customer Service:

• Greet and assist customers in a friendly and professional manner.
• Answer questions about product features, pricing, and availability.
• Provide product recommendations based on customer needs.
• Resolve customer complaints and issues promptly and effectively.

Sales and Product Knowledge:

• Promote and upsell products to maximize sales opportunities.
• Stay up-to-date with product offerings, new arrivals, and seasonal promotions.
• Achieve or exceed sales goals and objectives.

Inventory and Merchandising:

• Assist in receiving and stocking merchandise, ensuring it is displayed in an attractive and organized manner.
• Ensure that shelves, displays, and product areas are clean, well-stocked, and properly labeled.
• Monitor inventory levels and report stock shortages or damaged goods to management.

Cash Handling and Transactions:

• Operate cash registers, handle payments (cash, credit, or digital), and provide change.
• Ensure accurate processing of transactions and receipts.
• Handle returns, exchanges, and refunds according to company policy.

Store Maintenance:

• Keep the store environment clean, tidy, and presentable at all times.
• Assist in maintaining visual merchandising standards and ensuring the store layout is appealing.

Team Collaboration:

• Work closely with other Sales Associates, managers, and staff to meet sales targets and store objectives.
• Participate in team meetings, training sessions, and events.

• High school diploma or equivalent (some positions may require a college degree).
• Previous experience in retail, customer service, or sales (preferred but not required).
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, team-oriented environment.
• Basic math skills for handling transactions and providing change.
• Proficient in using point-of-sale (POS) systems and other retail software.
• Flexible availability, including nights, weekends, and holidays.
• No visible tattoo.