The Restaurant Head is responsible for overseeing the daily

operations of the dining area, managing front-of-house staff, ensuring exceptional customer service, and assisting in overall business performance. This leadership role will work closely with the kitchen team and ownership to deliver a seamless and high-quality dining experience for every guest.

• Supervise and coordinate daily front-of-house operations.
• Lead, train, and motivate service staff to deliver excellent customer service.
• Monitor and ensure smooth service flow, guest satisfaction, and prompt resolution of concerns.
• Manage staff scheduling, timekeeping, and shift management.
• Assist in inventory control, supplier coordination, and cost
• management.
• Maintain cleanliness, organization, and compliance with food safety and sanitation standards.
• Work closely with the kitchen team to ensure quality and consistency in food and service.
• Handle POS operations, daily sales reports, and cash handling
• procedures.
• Support pre-opening staff training and soft opening preparation.
• Uphold and enforce Kaayoo’s brand standards and service protocols.

• Must be a graduate of a 4-year course in Hospitality Management, Hotel and Restaurant Management, or any related field.
• Minimum of 3 years experience in a supervisory or managerial role in a restaurant or hospitality setting.
• Strong leadership, organizational, and problem-solving skills.
• Excellent customer service and communication skills.
• Experience with scheduling, inventory, and POS systems.
• Ability to lead by example and inspire a team-driven environment.
• Strong understanding of customer service and restaurant operations.
• Willingness to learn and grow into a management position.
• Hands-on, proactive, and detail-oriented.
• Experience in Filipino cuisine or casual dining setups is an advantage.
• Flexible and willing to work weekends, holidays, and shifting schedules.
• Professional, presentable, and guest-focused at all times.

What We Offer:

• Competitive salary and service charge (based on experience)
• Growth and promotion opportunities within a growing brand
• Pre-opening training and leadership development
• Positive and respectful work culture
• Be part of a passionate, proudly local team