وصف الوظيفة
الوصف
- Manage customer bookings and reservations efficiently.
- Address inquiries and provide excellent customer service.
- Coordinate with relevant departments to ensure availability.
- Maintain accurate records of reservations.
- Assist in resolving any booking-related issues promptly.
- Generate reports on reservation statistics as needed.
- Utilize reservation software effectively.
المتطلبات
- Job Title: Reservation Admin
- Educational Qualifications: Bachelor's degree in a relevant field.
- Experience Level: Fresh graduate or student with minimal experience.
- Skills and Competencies: Proficient in English, customer service, CRM, communication, and interpersonal skills.
- Responsibilities and Duties: Manage reservations, assist customers, maintain records, and coordinate with teams.
- Working Conditions: Office environment, typical working hours with occasional overtime.
- Qualities and Traits: Detail-oriented, proactive, personable, and able to work under pressure.
اللغة الإنجليزيةخدمة العملاءخدماتإدارة علاقات العملاءمهارات التواصلمهارات التعامل مع الآخرين