Leads the Quality Assurance department and investigates escalated cases involving violations or non-compliance. Develops strategies to improve quality across operations.

• Bachelor's degree in Business Administration, Criminal Justice, Quality Management, or a related field.
• Professional certification in Quality Assurance is a plus.
• Proven experience in quality assurance and investigations.
• Office-based work with field visits.
• Strong analytical and leadership skills.
• Excellent written documentation and reporting.
• Strong work ethic and team player.

Willing to start ASAP!