Location: Hybrid (Lanang, Davao City, Philippines)

Type: Full-Time | Creative Connections & Commons, Inc. 

Are you an experienced Operations Manager with leadership skills and fluent Japanese? We are looking for a talented individual to take charge of our daily operations, coordinate key projects, and ensure smooth collaboration with our Japanese partners. If you have a passion for process optimization and excellent management skills, this is the role for you!

• Oversee Daily Operations: Manage and streamline day-to-day operations across various departments to ensure efficiency and productivity.
• Project Coordination: Lead cross-functional teams in executing projects, ensuring timelines, budgets, and goals are met.
• Assist in Planning & Policy Development: Collaborate with senior leadership in strategic planning and policy development, ensuring alignment with company objectives.
• Quality Control: Monitor and ensure that all operations and projects meet high-quality standards and customer expectations.
• Client & Partner Communication: Act as the primary point of contact for clients, with a focus on Japanese partners. Facilitate communication, address concerns, and ensure smooth collaboration across regions.

• Fluent in Japanese: Must have JLPT N2 level proficiency to effectively communicate with Japanese clients, partners, and stakeholders.
• At least 3 years of experience in operations management, with a strong background in overseeing cross-functional teams and projects.
• Proven experience in project coordination and operational excellence, with a focus on efficiency and quality.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
• Experience in policy development, ensuring operational processes align with business objectives and industry standards.
• Excellent communication skills (both verbal and written) with the ability to engage with diverse teams and international partners.

Nice to Have:

• Previous experience working in an international environment, particularly with Japanese clients or partners.
• Background in strategic planning and business process improvement.
• Familiarity with project management tools (e.g., Asana, Trello, or Jira).