Management Trainee – Duties & Responsibilities (Casual Dining)

• Support daily restaurant operations (front & back of house).

• Ensure excellent customer service and resolve guest issues.

• Assist with staff supervision, scheduling, and training.

• Operate POS system and handle cash procedures.

• Monitor inventory and assist with ordering supplies.

• Maintain hygiene, safety, and cleanliness standards.

• Participate in staff meetings and on-the-job training.

• Promote in-store offers and gather customer feedback.

Job Requirements:

• Must be a graduate of a 4-year course in Business Management or any related field (Hospitality, Marketing, or similar).

• Minimum 6 months experience in a restaurant or casual dining environment preferred.

• Willingness to work flexible hours, including evenings, weekends, and holidays.

• Strong communication and interpersonal skills for effective team and customer interaction.

• Ability to work under pressure in a fast-paced environment.

• Basic knowledge of POS systems and cash handling is a plus.

• Good organizational and multitasking skills.

• Positive attitude and eagerness to learn and grow within the company.